The Revenue Growth Score™

Your whole business, in one honest number.

Ten dimensions of how your business attracts, converts, keeps and grows customers, distilled into a single figure from 0 to 100, re-scored every month so you can track its movement.

Always evidence-backed. Never estimated on the spot. Never invented to make a point.

Illustrative · one number, tracked monthly

Why one number

A single figure changes behaviour in a way a report never can.

Think of the number a fitness app gives you each morning, or the score that tells you how healthy your credit is. Neither is the full story, but both work, because a single figure you can watch move turns something abstract into something you act on.

A 40-page audit gets read once and filed. A number gets remembered, checked and improved. The Revenue Growth Score™ gives your business that same clarity: one figure that tells you where you stand today, and a direction of travel you can influence month after month.

The psychology is simple. What gets measured gets managed. What you can see climbing, you keep improving. The score doesn't replace the detail underneath it. It makes the detail usable.

Clarity

Everyone from the owner to the front desk understands "we're a 68, heading to 75". No jargon required.

Momentum

A number that moves creates a feedback loop. Progress you can see is progress you keep making.

Focus

The lowest categories tell you exactly where the next point comes from, so effort goes where it pays.

These comparisons describe an idea (the power of a single, trackable number) and are not endorsements or affiliations. The Revenue Growth Score™ is entirely our own model.

What we measure

Ten categories. One score.

Each category is scored on evidence, then weighted and combined into your headline number. Together they cover every way a business grows, and every place growth tends to leak.

01

Acquisition

How reliably and affordably you attract the right new enquiries, across channels, search and word of mouth.

02

Conversion

How well interest becomes booked business: your offer, enquiry handling, speed of follow-up and close rate.

03

Customer Value

Average sale value and how well you present higher-value options, bundles and add-ons at the right moment.

04

Retention

Whether good customers come back: repeat rate, reactivation and the systems that bring people back again.

05

Referrals

How well satisfied customers become advocates: referral systems, reviews and the social proof that compounds.

06

Customer Experience

The quality of every touchpoint: responsiveness, ease and consistency from first click to after-sale.

07

Operations

Whether your business can deliver growth without breaking: capacity, process and how manual the work is.

08

Technology

How well your website, tools and systems support growth, or quietly get in its way.

09

AI Readiness

Where intelligent systems could remove friction and capture revenue, and how ready you are to adopt them well.

10

Data Visibility

Whether you can actually see what's happening: tracking, reporting and knowing which numbers matter.

The headline

One weighted score

The ten categories combine into a single 0–100 figure. Weighting reflects impact on revenue, and is set transparently, never to flatter.

Reading your score

Five bands, from high risk to growth leader.

Your number sits in one of five bands. The band tells you the shape of the opportunity; the categories underneath tell you where to start.

85–100

Growth leader

Firing on most drivers. The work now is protecting the lead, compounding what's working and scaling with confidence.

70–84

Strong foundation

Solid fundamentals with clear headroom. A focused programme on two or three categories moves the number meaningfully.

55–69

Growth constrained

Real potential held back by a few specific bottlenecks. Removing them tends to unlock quick, visible gains.

40–54

Significant leakage

Growth is being lost across several drivers at once. The priority is stemming the biggest leaks before spending more.

< 40

High risk

Fundamentals need urgent attention. It's also where the fastest early progress usually comes from. A low score is a starting line, not a verdict.

42 → 68 · illustrative example

What movement looks like

From "significant leakage" to "strong foundation".

This example business starts at 42, losing growth across conversion, retention and visibility. Over a programme of focused work, the number climbs into the low 70s as each leak is closed.

Faster enquiry follow-upConversion stops leaking at the first touch.

A simple retention systemGood customers start coming back.

Visibility in AI searchNew buyers find the business where they now look.

Illustrative only. These figures demonstrate how the score moves. They are not a client result or a promised outcome. Verified movement will be published here only once measured with real clients.

Our rule

The score is always earned, never invented.

A number is only worth watching if you can trust it. So the Revenue Growth Score™ follows one rule without exception: every point is backed by evidence, and it never creates false precision.

Evidence, not opinion

Each category is scored against what we can actually observe and measure, not a gut feeling in a meeting.

No false precision

Where the data is thin, we say so and score conservatively. We'd rather be honestly approximate than confidently wrong.

Confirmed vs inferred

Findings are clearly labelled. A confirmed fact and an early hypothesis are never presented as the same thing.

Your score is calculated during your assessment from real analysis, never estimated live on a call, and never nudged to make a point or close a sale.

Questions

How the score works in practice.

How is the score actually calculated?
Each of the ten categories is assessed on evidence, scored, then weighted by its impact on revenue and combined into a single 0–100 figure. The weighting is set transparently and consistently: the same method applies to every business, so scores are comparable over time.
Is a high score the goal?
The goal is a business that grows. The score is how we make that visible and keep it improving. A rising score should always reflect real change in how you attract, convert, keep and grow customers, never a cosmetic tweak to the number.
How often is it re-scored?
Monthly. That cadence is frequent enough to show momentum and steer priorities, without over-reacting to short-term noise.
Can you compare my score to competitors?
Your assessment includes a competitor snapshot for context. We're careful with comparisons: we show them where the data supports it and are clear about what's measured versus estimated.
Does a low score mean it's bad news?
Quite the opposite. A low score usually means the fastest early progress is available: clear leaks to close and quick wins to capture. It's a starting line, not a verdict.
How do I get my score?
Book a complimentary Revenue Strategy Session. Your Revenue Growth Score™ is part of the Revenue Growth Assessment™, calculated from real analysis and walked through with you on the call.
See your number

You can't improve what you can't see.

Book a complimentary Revenue Strategy Session and get your Revenue Growth Score™, your starting line, and a clear view of where your next growth is hiding.